Practice Manager - Eye Care for Animals Culver City
Eye Care for Animals Culver City
September 21, 2018
Culver City, California
Type & Experience Level:
Full Time - One to seven years
Eye Care for Animals is looking for a Practice Manager at our Tustin location. This is a unique opportunity to join a dynamic and rewarding veterinary group. We offer wonderful benefits and a supportive collaborative and fun environment in a growing company.
The Job Description - A Pathway Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem solving to improve client service and employee engagement. Typically, the PM is the “Integrator” on the hospital's accountability chart and participates in the Pathway Planning leadership meetings.
Key to the PM's role is the ability to create and maintain a positive culture and work environment, in alignment with the hospital's Pathway plan. This person is creative yet able to develop and implement practical programs. The manager exercises sound judgment, and the willingness and capability to make decisions.
Specifically, the PM oversees the business activities of the hospital. These duties include hiring and training hospital staff; working with Pathway finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software; and implementing safety and security procedures.
The PM is responsible for all accounting and financial control functions, including financial planning, budgeting, control and reporting systems, and financial analyses. The PM is responsible, with the hospital leadership team, for hitting revenue targets and managing costs effectively. The practice manager ensures the hospital's management team has adequate visibility into operations so that the team members know how the hospital is performing, what the goals are, and how they contribute to achieving the goals.
Additionally, the PM may be involved in other hospital projects such as marketing, community outreach, and staff recognition.
A successful practice manager changes focus and roles quickly in order to successfully interact with a variety of people, both inside the hospital and in the community. The manager has a high degree of business acumen and is attuned to the variables that affect the hospital's financial performance. In addition, the practice manager is highly motivated to contribute substantively to the hospital's success.
Ability to analyze various sources of data in order to establish priorities and initiate operational programs
Sound personal judgment in decision-making
Capable of leading, managing, and coaching staff at all levels
Demonstrated competence in all aspects of staff management, including hiring and firing
Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
Excellent interpersonal communication skills; preferably completed VGPs EQ and Commando Conversation seminars
A commitment to outstanding client service.
Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement
Solid math and Excel/spreadsheet skills.
Certified Veterinary Practice Manager designation or equivalent work experience
Three years of supervisory experience.
Preferred: Bachelor's degree in business or related field.
Preferred: three years or more of managing a veterinary practice.
Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
Availability to occasionally work uncommon hours and overtime, and to be subject to recall for business emergencies.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste, and contagious diseases.
We invest heavily in our employees' long-term growth and happiness. We offer wonderful benefit packages including medical, vision and dental insurance, plus a 100% paid life insurance policy for you too! PTO with no “use it or lose it clause”, internal and external continuing education, bonuses, dynamic pet care discounts, 401K, and much, much, more! There is great potential for growth within our company.
If you are ready to make a positive impact for our dynamic team, then Apply Today!
Pathway exists to create opportunities for veterinarians and veterinary professionals. We are a full-service veterinary management company committed to providing our partner practices the benefits of structured management while maintaining their own identity and vision. By working together we provide a place for veterinarians to focus on medicine and secure their future.
If you or your practice is struggling with what’s next, you are looking for help with management, or are looking to secure your financial future by selling your practice, we invite you to connect with us.
Our promise to our team and partner practices: we will succeed together.