Oversees Pasadena Humane Society (PHS) medical care, protocols and process. This includes supervising staff veterinarians, developing and writing protocols for medical exams, treatments, and surgery, and overseeing animal medical care for the organization. Represents the organization with outside agencies.
SUPERVISORY RESPONSIBILITIES: Staff Veterinarians
JOB DUTIES AND RESPONSIBILITIES
Develop and manage medical protocols including exams, treatments, drug usage, and surgery for all PHS programs including but not limited to wellness clinic, spay/neuter efforts, shelter clinic, wildlife program, intake medical exam and process and treatments, public, placement and animal cruelty programs. Set high quality standards of care. Adhere to the highest ethical standards and ensure that veterinary care is provided in a safe, competent, professional, compassionate and humane manner with the goal of meeting the 5 freedoms.
Oversee medical protocols by enforcing standards, creating new protocols as necessary, and ensuring goals and objectives are met through process and program development, and implementation and team work with other departments.
Oversee the implementation and establishment of approved policies and procedures for effective disease control/management, treatment and surgery, the use, control and recording of drugs, and supplies used in the Veterinary Health department. Develops medical protocols that ensure all sheltered animals receive exams, laboratory testing, treatments, surgery, medication, vaccination and euthanasia and that it is administered in a humane manner.
Develop protocols and oversee implementation of surgical programs for PHS. Create medical standards for a high volume spay/neuter environment.
Develop and oversee protocols on public and shelter medical programs including shelter medicine, Internal and external wellness clinics, Helping PAWS program, and other programs as appropriate.
Perform sterilization and veterinary healthcare of animals as needed including shelter and wellness clinic surgeries, vaccinations, exams and treatment for owned and shelter animals. Identify signs of illness and address symptoms as needed.
Oversee medical procedures, treatments and drugs which include strategic insight and planning to help bring innovative and progressive ideas related to animal health and veterinary care to the organization.
Provide professional advice and opinions regarding the development and implementation of shelter and clinic programs. Work closely with Directors to make the flow of animals smooth and efficient and make recommendations for great animal husbandry of sheltered animals. Supervise and perform healthcare to ensure the sheltered animals receive humane care. Analyze medical trends and make recommendations as appropriate for herd health management and individual animal care needs. Identify and address challenges, and ensure adherence to PHS policies and protocols. Oversee goals and objectives, process development and philosophies.
Manage staff veterinarians including hiring, terminations, payroll, scheduling, training, counseling, and general productivity of the workforce. Supervise the professional development of Veterinarians and keep abreast of veterinary and shelter medicine trends.
Assist Animal Control in medical forensics for cruelty investigations which includes performing physical examinations/necropsies, developing treatment protocols, providing testimony and documentation of the condition of animals that are involved in cruelty investigations. Assists with the coordination of external resources related to the development of veterinary related evidence as needed. Testify in court, if requested.
Create protocols and perform medical care and triage in emergency situations. Create protocols and oversight on after-hours emergency veterinary response.
Oversee, review, and train staff on the Certified Euthanasia Technician training materials. Develop curriculum and train staff in medical care and protocols. Evaluate, create and coordinate training and handle the development needs of staff and volunteers to assure professional standards of performance.
Maintain the PHS premise and drug permits and ensure that PHS is always in compliance with requirements. Ensure that PHS is adhering to all applicable state and federal laws governing the practice of veterinary medicine. Must maintain and provide proof of current veterinary license to practice veterinary medicine in the state of California.
Create and manage budget allocations, fund balances and related financial activities as it relates to the departmental goals and programs.
Ensure medical records are kept in a consistent format. Create and analyze data and reports, as required. Must ensure all staff maintain strict confidentiality on client, patient, and donor information.
Work with the Director of Veterinary Care to ensure inventory and equipment is maintained and staff technicians are trained and using the highest and most efficient medical care protocols.
Oversight of veterinary and veterinary technician internship programs. Must be willing to act as teacher and mentor to students, employees and volunteers.
Assure a safe working environment and actively participate in PHS safety programs.
Represent PHS at outside meetings, liaison with other organizations and contractors/partners, and serve as professional liaison to veterinary community.
Act as a speaker and spokesperson with groups of people including public, staff, media, and law enforcement agencies, concerning the society’s services and veterinary care, when assigned.
Promote a positive relationship with the general public, volunteers, and staff while promoting the society’s programs, policies and philosophies. Address customer complaints related to the Veterinary Health department and its staff. Ensure a high quality of customer service is given.
Ensure a positive, educational approach to customer service with a goal of educating the public and keeping animals in homes as appropriate. Promote positive relations with the general public, volunteers and staff while promoting the Society’s programs, policies and philosophies. Address customer complaints.
Uphold Pasadena Humane Society’s mission and contribute to building a culture of philanthropy.
Ensure a safe working environment and actively participate in PHS safety programs.
Participate as needed in special department projects.
Work as a team member with other departmental managers.
Represent PHS at outside meetings, act as a liaison with other organizations and contractors/partners and serve as a professional liaison to veterinary community. Make presentations and speak publically about PHS.
Perform other duties as assigned.
REQUIREMENTS AND QUALIFICATIONS
Must interact positively with supervisor, management, coworkers, volunteers, and the public to promote a team effort and maintain a positive and professional approach.
Must come to work regularly and on time, follow directions, take criticism, get along with coworkers and supervisors, treat coworkers, supervisory staff, members and guests with respect, courtesy, and refrain from abusive, insubordinate and/or violent behavior.
Must participate in All Staff Meeting every third Thursday of the month.
Must be able to work independently with minimal supervision.
Must have valid driver’s license with a satisfactory driving record.
SKILLS AND QUALIFICATIONS
Hold a Veterinary license in the state of California or be able to obtain one within three months from time of hire.
Maintain the premise permit for both the shelter and wellness clinics
Hold the DEA license for all shelter medicine
Must participate in Mandatory All Staff meetings every third Thursday of the Month
Must be able to interact positively with management, coworkers, volunteers and the public to promote a team effort and maintain a positive and professional approach.
Must have well developed interpersonal, public speaking, written skills.
Must have excellent communication skills, and proven organizational ability.
Must have solid critical thinking and program development skills.
Must have strong computer skills specifically in 5 years’ work experience in shelter medicine or a specialization in shelter medicine is required.
Experience/understanding of high volume spay/neuter, and full service shelter philosophy.
Experience supervising employees a plus.
Proficient in computer applications, including the shelter system, email, Excel, MS Office Suite, PowerPoint, and data-bases.
Strong sense of professional judgment and ability to maintain confidentiality.
Must come to work regularly and on time. Must be available for early hours. Must be able to work early hours according to the needs of the department schedule, including weekends and holidays.
Fast-paced environment. Employees are exposed to numerous animals (live and deceased), including those with uncertain dispositions. They are required to act in a safe and responsible manner.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The Pasadena Humane Society and SPCA is an Equal Opportunity Employer. It is our policy not to engage in discrimination against any individual, or harassment of any person seeking employment with our organization on the basis of race, color, national origin, religion, sex, gender identity, pregnancy, physical or mental disability, medical condition, ancestry, marital status, age, sexual orientation, citizenship, genetic information or status as a covered veteran including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. This policy applies to all employment practices, including recruitment, selection, promotion, transfer, merit increase, salary, training and development, demotion, and separation. This policy is intended to be consistent with the provisions of applicable State and Federal laws. Federal law requires proof of citizenship or "alien right-to-work" status. PHS maintains a drug-free workplace and performs pre-employment substance abuse testing.
About Pasadena Humane Society
The Pasadena Humane Society & SPCA is a donor-supported, nonprofit organization that provides animal care and services for homeless and owned animals in the Greater Los Angeles Area. The organization is dedicated to promoting humane treatment and compassion and care for all animals. The animals in its care come from 11 animal control contract cities, as well as partner shelters across the Los Angeles area and beyond. The Pasadena Humane Society & SPCA also offers lifesaving programs and services to the community that support the human-animal bond and keep pets in homes.