3 doctor small animal practice in Irvine seeks experienced Veterinary Practice Manager to join our team. Northwood Animal Hospital is dedicated to excellent client and patient care and is looking for a manager that shares in that goal!
The Practice Manager is responsible for overseeing the day to day operations of the practice. Duties include:
Establish standard operating procedures while monitoring and managing staff compliance
Create weekly staff schedules to ensure proper coverage for projected business levels
Oversee inventory management & supply ordering according to budget and hospital needs
Interview, hire, and train new employees. Weekly and ongoing staff training
Work with employees in resolving personnel issues
resolve client concerns to maintain client confidence and satisfaction
Collaborate with the practice owner in financial planning, including analysis of production, fee schedules and minimizing operating costs
Perform internal and external marketing, including producing client education materials, maintenance of hospital website and social media presence, developing promotional calendar, planning and attending community events
Liaison to business partners, shelters, rescue groups
Compute hours, salaries, and benefits. Process payroll, maintain payroll reports and complete all tax forms as required by the IRS
Develop and enforce hospital credit policies
The ideal candidate will possess the following skills and attributes:
Excellent verbal and written communication skills
Superb organizational skills
Ability to multitask and prioritize duties
The ability to make decisions, delegate responsibilities and achieve results
Ability to calmly and effectively handle stressful situations
Technological proficiency with multiple software programs include Word, Excel, practice management software (Infinity preferred), and the ability to troubleshoot minor issues
Ability to accurately and consistently follow instructions
Understanding of veterinary terminology, equipment, treatment protocols, and animals husbandry
Knowledge of Veterinary Medical Board, Cal OSHA, and DEA regulations
CVPM +/RVT preferred
3+ years veterinary industry experience
5+ years in managing 25 or more employees
Additional Salary Information: Commensurate with experience
Northwood Animal Hospital of Irvine has been providing quality medical and surgical care for dogs, cats, birds, rabbits, rodents, reptiles and other exotic pets since 1986. We also offer boarding and bathing. Headed by Drs. Gayle Roberts, Jennifer Pursley and Hannah Hsu, the staff at Northwood prides itself on genuine, compassionate caring for our patients and their human families.
At Northwood w...e acknowledge that the relationship between an owner and his/her pet is always a special, unique relationship.
Our mission is to assemble the most caring, compassionate, and competent team possible to provide the most up-to-date corrective and preventive veterinary care to each pet and old-fashioned customer service to the pet's owners at competitive prices, so that each owner and pet can have the longest, most enjoyable relationship possible.
We believe that clear and open communication with your pet's medical team is essential in providing the longest and healthiest life possible for your pet, so our doctors pride themselves on their accessibility for your questions and concerns.